Privacy Policy
Introduction
Purpose
At Health & Travel (Doctorinmexcio), we value your privacy. To put that into practice, we take
reasonable steps toward protecting your privacy and managing your information.
This Privacy Policy describes the information we collect, where it comes from, how it’s used,
and how it is stored.
This Privacy Policy also includes information to help you understand how the choices you have
can change the collection and usage of certain information and how you can contact us with
questions or concerns.
By using this Website, contacting us, or providing any personal information, you signify your
consent to this Privacy Policy, agree to comply with its terms, and consent to our collection and
usage of your personal information as described in this Privacy Policy, in all cases subject to
applicable law.
Scope
This Privacy Policy at www.doctorinmexico.com applies only to our website at Doctorinmexcio
(the “Website”) and to visitors and users of our Website. It does not apply to any information we
collect through channels, online or offline, other than this Website, such as phone, email, or mail
operations concerning our operations, products, or services, as well as non-Website marketing
contacts with you.
For your convenience, this Website may contain links to other websites. This Privacy Policy
does not apply to any third-party website or service, and you should review the privacy policies
of those sites before using them because other websites may not treat information collected
online in the same manner as we do. Those privacy policies may include information about how
to view, edit, download, or remove information or how to opt-out of certain practices. We are not
responsible for the privacy practices, advertising, products, or content of those websites.
Updates and Changes
If we decide to change our Privacy Policy, we will post those changes on this page at
www.doctorinmexico.com.
If you are concerned about how your personal information is used, please visit our Website
often for this and other important announcements and updates.
Problems/Questions
If you have questions or concerns about our Privacy Policy, you may contact us at
betterhealth@doctorinmexico.com .
What Information We Collect
This section includes a general description of the type of information we may collect about you.
Those who wish to communicate with us but do not wish to provide personally identifiable
information through the Website may contact us through the address or phone numbers
provided on our Website, or through our online chat function.
Information you provide to us
We collect some information that you provide directly to us through this Website.
We collect contact information you provide, including:
Name
Address
Phone Numbers
Email Address
We collect this information with your consent, to perform any contract you may have with us,
and in service of our legitimate business interests.
We do not seek to or intentionally collect any financial information that you provide directly to us.
We do not seek to or intentionally collect other information that you provide directly to us.
We do not seek to or intentionally collect other identifying information that you provide directly to
us.
We do not seek to or intentionally collect any usage-related information that you provide directly
to us.
Some of the information you provide to us is “sensitive,” beyond normal contact information. We
collect some sensitive information you provide, including:
Health information
We treat sensitive information as may be required by applicable law.
We collect this information with your consent, to perform any contract you may have with us,
and in service of our legitimate business interests.
Information we collect about you
Even if you do not submit personal information through the Website, we gather navigational
information about where visitors go on the Website and information about the technical
efficiencies of our Website and services (such as time to connect to the Website or time to
download pages). This information allows us to see which areas of our Website are most visited
and helps us better understand the user experience. This data helps us improve the quality of
the Website by recognizing and delivering more of the features, areas, and services our visitors
prefer.
In this process of gathering information, we may collect personally identifiable and nonpersonally
identifiable information (such as domain type, browser type and version, service
provider and IP address, referring/exit pages, operating system, date/time stamp, and clickstream
data). We collect this information to perform any contract you may have with us, and in
service of our legitimate business interests.
We may also create and use electronic records to compile statistics about how our visitors
collectively interact with our Website by collecting, aggregating, and using information from or
about you such as data about the type of browser and operating system used, which web pages
you view, the time and duration or your visits to our Website, the search queries you use on this
Website, whether you clicked on any items or links on the Website, whether you have clicked on
any links in any emails sent from us or third parties on our behalf, whether you have chosen to
opt-out of certain services or information sharing, and whether you have viewed or ordered
certain products or services, to improve our products and services. We collect this information to
perform any contract you may have with us and in service of our legitimate business interests.
We may obtain information about you from outside sources. For example, we may obtain
commercially available information about you from third parties, such as credit information to
prevent fraud, or purchase email lists from third parties for advertising and marketing purposes.
We collect this information to perform any contract you may have with us and in service of our
legitimate business interests.
If you access the Website using a device, we may collect the following device data:
Device Type
Operating System
Unique device identifiers
Device settings
Geo-location data
IP addresses
Browser type
Browser ID
Clickstream data
User workflow progress
Other (text field)
We collect this information to perform any contract you may have with us and in service of our
legitimate business interests.
Cookies
The Website uses a common browser feature known as a cookie, which assigns a unique
identification to your computer browser and session. Cookies are typically stored on your
computer’s hard drive and are used to help maintain an expected user experience by tracking
clicks as you go through the pages within our Website and informing the Website that each of
your clicks comes from you individually when needed. We may also use cookies to tell us
whether you have previously visited the Website. We may also use cookies that can be set by
third parties with whom we have entered into agreements that may enable us to obtain analytic
information about the use of our Website.
These third-party providers may also place cookies onto your computer. Those third-party
cookies may enable us to obtain aggregate demographic information and user statistics about
you and your preferences from these third-party sources as well as other information we have
about you.
We collect this information with your consent in many cases, to perform any contract you may
have with us, and in service of our legitimate business interests.
We may use any of these kinds of cookies:
Essential cookies - used for logins and account management
Performance cookies - used for analytics, including visitor tracking
Functionality cookies - used for preferences (time zone and language) and enhanced
content
Targeting/advertising cookies - used by content partners or banner networks
You can choose to disable cookies through your individual browser options. There are browser
settings that will set it not to accept cookies or to notify you if a cookie is sent so you can decide
to accept it. There are other browser settings to remove cookies previously set. To know more
detailed information about cookie management with specific web browsers, it can be found at
the browsers' respective websites.
Features on the Website may not work correctly if you disable all cookies.
Google ads, analytics, and other services
Google provides several different technologies to our Website in the course of serving our
users. These services may include the use of cookies, which we've described elsewhere in this
Privacy Policy. You may want to review the Google privacy and terms page on Advertising
(https://policies.google.com/technologies/ads) to determine what options you may have to
control collection and usage of your information.
Similarly, Google Analytics uses cookies and device identifiers in the course of providing its
analytics. This, and other analytics software, tracks website usage (pages, forms, and files) and
traffic (referring page, pages visited, and exit page) to help us understand how users use the
Website. You may want to review the details on how Google Analytics collects and processes
data at "How Google uses data when you use our partners' sites or apps"
(https://www.google.com/policies/privacy/partners/).
We collect this information to perform any contract you may have with us and in service of our
legitimate business interests.
We use analytics software to track website usage (pages, forms, and files) and traffic (referring
page, pages visited, and exit page) to help us understand how users use the Website.
We use the following analytics tools:
google analytics
Each of these companies has its own privacy policy governing their use of data.
We collect this information to perform any contract you may have with us and in service of our
legitimate business interests.
How We Use Personal Information
We collect personal information so that we can:
Operate and improve our Website
Operate our business
Improve our goods and services
Communicate with you
Ensure compliance with law
Operate and Improve our Website
Here are some examples of what we mean by operate and improve our Website:
Keep the Website running
Personalize your website experience
Provide support and respond to questions from users and Website visitors
Maintain security of information and data
Address network functioning, engineering, and troubleshooting issues
Prevent fraud
Process payments
Grant access to the Website
Register user accounts
Attribute content to the right person
Improve our Website
Improve, personalize, and expand our website
Personalize experiences
Understand and analyze how you use our website
Learn about users’ needs
Track traffic patterns and Website usage
Customize our recommendations and promotions to you
Operate our Business
Here are some examples of what we mean by operate our business:
Keep Health & Travel running
Provide our offerings
Comply with legal requirements
Fulfill orders and deliveries
Recruit team members
Administer our business and keep proper records
Engage in a sale of all or part of our business
Improve our goods and services
Here are some examples of what we mean by improve our goods and services:
Develop new products, services, or features
Measure, support, and improve our offerings
Analyze trends and conduct research about improving our products and services
Communicate with you
Here are some examples of what we mean by communicate with you, directly or through one of
our partners:
Provide customer service
Email you, mail you, or contact you in other ways you approve, such as phone or text
Provide updates and other information relating to the Website
Send you marketing messages
Send surveys
Launch and operate promotions
Suggest products or services of interest
Contact you for research or informational purposes
Enable online registration and provide customer service with respect to registration
Email newsletters
Ensure compliance with the law
Prevent fraud
Investigate atypical usage
Investigate claims and/or legal actions, violations of law or agreements, and compliance
with relevant applicable laws and legal process
Comply with law
Prevent fraud and reduce credit risks
Cooperate with police and other governmental authorities when subject to judicial or
administrative process (such as a subpoena) or as provided by law
Respond to civil or criminal investigations, claims, or lawsuits
Respond as we believe is necessary or appropriate to prevent physical harm or financial
loss
Protect the rights, property or safety of visitors to the Website or the public
Resolve disputes
How We Share Personal Information
We do not share your personal information outside the Company except as required by law or
as disclosed elsewhere in this Privacy Policy.
Location of Personal Information
We must, of course, store and process your data somewhere.
We store or process your data in these countries: Mexico
How We Secure Information
We believe in providing a safe and secure experience for all of our online visitors. To that end,
we have implemented security measures to protect the information collected from you. We
maintain reasonable physical and electronic safeguards designed to limit unauthorized access
to your personally identifiable information and to protect you against the criminal misuse of that
information.
While we use these security measures to protect your information, please remember that no
data transmitted over the Internet or stored and used for business purposes can ever be
completely secure. No security measures are perfect or impenetrable. We cannot guarantee:
that your information will only be viewed by approved people
that information you share will remain private
that information you share will not become publicly available
You can reduce the chances of these things happening by using a strong password, by not reusing
passwords, and by protecting your devices against viruses and other malware.
Business Transactions
If we sell our assets or merge with another company, or if our company goes out of business,
user information used by the business will be one of our assets that might be transferred to our
successor. You consent to that successor's use of your information, subject to the terms of this
Privacy Policy.
Access and Choice
You have choices about the information we collect.
If you do not want to agree to the ways we've said that we might use your personal information,
your first and best step is to not submit any of that personal information to us.
If you do not want to receive emails that we send, including those with information or
promotions, you can unsubscribe to those emails by clicking the unsubscribe link, responding
with "unsubscribe," or contacting the "help" email address below.
If you do not want to receive other marketing materials from us or if you do not want us to share
your personal information with other entities as described in this Privacy Policy, please send us
your name, address, and email address, together with a statement that you want to opt-out from
information sharing or receiving materials (or both).
Please send your information and request to:
betterhealth@doctorinmexico.com
or
send your information and request to:
2200 281HWY, Hidalgo, Texas ZP 78557
Children’s Personal Information
This Website is not intended to be used by children under the age of 13. Children under the age
of 13 may not use or submit any information to the Website, and their guardians should not
permit them to do so. The Company does not seek to or intentionally collect any personal
information from children under 13. If such a child or their guardian alerts us, we will take
reasonable steps to delete any such information as quickly as is practical.
JURISDICTION-SPECIFIC PROVISIONS
The provisions in the following sections reflect requirements of various legal jurisdictions that
may apply to some users but not others. Because our users may access the Website from
anywhere, we expend meaningful effort to comply with all of those laws to which we are subejct.
If you are not the intended subject of a particular section, then those terms will not apply to you
or your usage of the Website.
US State Privacy Rights
If you are a resident of one of the US states below and the processing of personal information
about you by the Website is subject to privacy laws that are specific to your state, you have
certain rights with respect to that information, in all cases subject to state law. Some state
privacy laws are relatively new, and so the correct interpretation of these laws is not yet settled
in some cases. In those cases, we will make a good-faith effort to comply with the law.
COLORADO
This section applies only if you are a Colorado resident and we (1) (A) do business in Colorado
or (B) produce products or services that are targeted to Colorado residents and (2) (A) during a
calendar year, control or process personal data of at least 100,000 Colorado residents or (B)
control or process personal data of at least 25,000 Colorado residents and derive revenue or
receive a financial benefit from the sale of personal data.
You have the following rights:
1. A right of knowledge - you may ask that we confirm whether or not we are processing your
personal data.
2. A right of access - you may ask to access your personal data we are processing; you may
ask to receive a copy of the personal data that you previously provided to us in a portable and,
to the extent technically feasible, readily usable format.
3. A right of correction - you may correct inaccuracies in your personal data, taking into account
the nature of that data and the purposes of processing that data.
4. A right of deletion - you may ask that we delete personal data provided by or obtained about
you.
5. A right of opt-out - you may opt out of the processing of the personal data for purposes of (1)
targeted advertising, (2) the sale of personal data, or (3) profiling in furtherance of decisions that
produce legal or similarly significant effects concerning you. You also have the right to opt out by
using a universal opt-out mechanism that meets technical standards that will be established by
the state attorney general.
6. A right to appeal - you have the right to appeal a company decision not to fulfill any of these
requests.
We have the following related obligations, subject to applicable law:
1. Timely response to your requests.
We have to respond to your requests without undue delay, but in all cases within 45 days
of receipt.
We may extend the response period once by 45 additional days when reasonably
necessary, taking into account the complexity and number of your requests, so long as we
inform you of any extension within the initial 45-day response period, together with the
reason for the extension.
If we decline to take action on your request, we have to inform you without undue delay,
but in all cases and at the latest within 45 days of receipt of the request, including the
justification for declining to take action and instructions for how to appeal our decision.
In general, we will provide information in response to your requests without charge, up to
once annually per user.
2. Appeal mechanism.
We have to establish a process for you to appeal our refusal to take action on a request
within a reasonable period of time after your receipt of our decision not to take action.
We have to make the appeal process conspicuously available and similar to the process
for submitting requests to initiate action. You may appeal our decision by replying to our
decision or by making a new request for an appeal of that decision.
Within 45 days of receipt of an appeal, we have to inform you in writing of any action taken
or not taken in response to the appeal, including a written explanation of the reasons for
the decisions.
We may extend the response period once by 60 additional days when reasonably
necessary, taking into account the complexity and number of your requests, so long as we
inform you of any extension within the initial 45-day response period, together with the
reason for the extension.
If the appeal is denied, we will also provide you with an online mechanism, if available, or
other method through which you may contact the state attorney general to submit a
complaint.
Under Colorado law, you have the option to opt-in to processing of your personal data for
targeted advertising or the sale of personal data on the terms described in detail in this privacy
policy. Even after you provide opt-in consent, you may withdraw your consent by using the optout
procedures described in this privacy policy. This disclosure will also be included where you
can opt-in as described in this paragraph.
We do not “sell” personal information as defined by Colorado law nor do we process your
personal data for targeted advertising.
Please make any of your requests under Colorado law, as applicable, using one of these
methods:
betterhealth@doctorinmexico.com
2200 281HWY, Hidalgo, Texas ZP 78557
CONNECTICUT
This section applies only if you are a Connecticut resident and we (1) (A) do business in
Connecticut or (B) produce products or services that are targeted to Connecticut residents; and
(2) during the prior calendar year, controlled or processed the personal data of (A) at least
100,000 Connecticut residents; or (B) (i) at least 25,000 or more Connecticut residents and (ii)
we derived over 25% of our gross revenue from the sale of personal data.
You have the following rights:
1. A right of knowledge - you may ask that we confirm whether or not we are processing your
personal data.
2. A right of access - you may ask to access your personal data we are processing; you may
ask to receive a copy of the personal data that you previously provided to us in a portable and,
to the extent technically feasible, readily usable format.
3. A right of correction - you may correct inaccuracies in your personal data, taking into account
the nature of that data and the purposes of processing that data.
4. A right of deletion - you may ask that we delete personal data provided by or obtained about
you.
5. A right of opt-out - you may opt out of the processing of the personal data for purposes of (1)
targeted advertising, (2) the sale of personal data, or (3) profiling in furtherance of decisions that
produce legal or similarly significant effects concerning the consumer.
6. A right to appeal- you have the right to appeal a company decision not to fulfill any of these
requests.
We have the following related obligations, subject to applicable law:
1. Timely response to your requests.
We have to respond to your requests without undue delay, but in all cases within 45 days
of receipt.
We may extend the response period once by 45 additional days when reasonably
necessary, taking into account the complexity and number of your requests, so long as we
inform you of any extension within the initial 45-day response period, together with the
reason for the extension.
If we decline to take action on your request, we have to inform you without undue delay,
but in all cases and at the latest within 45 days of receipt of the request, including the
justification for declining to take action and instructions for how to appeal our decision.
In general, we will provide information in response to your requests without charge, up to
once annually per user.
2. Appeal mechanism.
We have to establish a process for you to appeal our refusal to take action on a request
within a reasonable period of time after your receipt of our decision not to take action.
We have to make the appeal process conspicuously available and similar to the process
for submitting requests to initiate action.
Within 60 days of receipt of an appeal, we have to inform you in writing of any action taken
or not taken in response to the appeal, including a written explanation of the reasons for
the decisions.
If the appeal is denied, we will also provide you with an online mechanism, if available, or
other method through which you may contact the state attorney general to submit a
complaint.
We do not “sell” personal information as defined by Connecticut law nor do we process your
personal data for targeted advertising.
Please make any of your requests under Connecticut law, as applicable, using one of these
methods:
betterhealth@doctorinmexico.com
2200 281HWY, Hidalgo, Texas ZP 78557
UTAH
This section applies only if you are a Utah resident and we (1) (A) do business in Utah or (B)
produce products or services that are targeted to Utah residents; (2) earn at least $25 million in
annual revenue; and (3) during the prior calendar year, controlled or processed the personal
data of (A) at least 100,000 Utah residents; or (B) (i) at least 2 5,000 Utah residents and (ii) we
derived over 25% of our gross revenue from the sale of personal data.
You have the following rights:
1. A right of knowledge - you may ask that we confirm whether or not we are processing your
personal data.
2. A right of access - you may ask to access your personal data we are processing; you may
ask to receive a copy of the personal data that you previously provided to us in a portable and,
to the extent technically feasible, readily usable format.
3. A right of deletion - you may ask that we delete personal data provided by you.
4. A right of opt-out - you may opt out of the processing of the personal data for purposes of (1)
targeted advertising or the sale of personal data.
We have the following related obligations, subject to applicable law:
1. Timely response to your requests.
We have to respond to your request without undue delay, but in all cases within 45 days of
receipt.
We may extend the response period once by 45 additional days when reasonably necessary,
taking into account the complexity and number of your requests, so long as we inform you of
any extension within the initial 45-day response period, together with the reason for the
extension.
If we decline to take action on your request, we have to inform you without undue delay, but in
all cases and at the latest within 45 days of receipt of the request, including the justification for
declining to take action and instructions for how to appeal our decision.
In general, we will provide information in response to your requests without charge, up to once
annually per user.
We do not “sell” personal information as defined by Utah law nor do we process your personal
data for targeted advertising.
As defined by Utah law, we process sensitive personal information. You may therefore request
to opt out of this processing of sensitive personal information.
Please make any of your requests under Utah law, as applicable, using one of these methods:
betterhealth@doctorinmexico.com
2200 281HWY, Hidalgo, Texas ZP 78557
IOWA
This section applies only if you are an Iowa resident and we (1) (A) do business in Iowa or (B)
produce products or services that are targeted to Iowa residents; and (2) during the prior
calendar year, controlled or processed the personal data of (A) at least 100,000 Iowa residents;
or (B) (i) at least 25,000 Iowa residents and (ii) we derived over 50% of our gross revenue from
the sale of personal data.
You have the following rights:
1. A right of knowledge - you may ask that we confirm whether or not we are processing your
personal data.
2. A right of access - you may ask to access your personal data we are processing; you may
ask to receive a copy of the personal data that you previously provided to us in a portable and,
to the extent technically feasible, readily usable format.
3. A right of opt-out - you may opt out of the sale of personal data.
We have the following related obligations, subject to applicable law:
1. Timely response to your requests.
We have to respond to your request without undue delay, but in any case within 90 days of
receipt.
We may extend the response period once by 45 additional days when reasonably necessary,
taking into account the complexity and number of your requests, so long as we inform you of
any extension within the initial 90-day response period, together with the reason for the
extension.
If we decline to take action on your request, we have to inform you without undue delay, but in
any case within 90 days of receipt of the request, including the justification for declining to take
action and instructions for how to appeal our decision.
In general, we will provide information in response to your requests without charge, up to twice
annually per user.
2. Appeal mechanism
We have to establish a process for you to appeal our refusal to take action on a request
within a reasonable period of time after your receipt of our decision not to take action.
We have to make the appeal process conspicuously available and similar to the process
for submitting requests to initiate action.
Within 60 days of receipt of an appeal, we have to inform you in writing of any action taken
or not taken in response to the appeal, including a written explanation of the reasons for
the decisions.
If the appeal is denied, we will also provide you with an online mechanism, if available, or
other method through which you may contact the state attorney general to submit a
complaint.
We do not “sell” personal information as defined by Iowa law.
As defined by Iowa law, we process sensitive personal information or use it for targeted
advertising. You may therefore request to opt out of these uses of sensitive personal
information.
Please make any of your requests under Iowa law, as applicable, using one of these methods:
betterhealth@doctorinmexico.com
2200 281HWY, Hidalgo, Texas ZP 78557
VIRGINIA
This section applies only if you are a Virginia resident and we (1) (A) do business in Virginia or
(B) produce products or services that are targeted to Virginia residents and (2) (A) during a
calendar year, control or process personal data of at least 100,000 Virginia residents or (B)
control or process personal data of at least 25,000 Virginia residents and derive over 50 percent
of our gross revenue from the sale of personal data.
You have the following rights:
1. A right of knowledge - you may ask that we confirm whether or not we are processing your
personal data.
2. A right of access - you may ask to access your personal data we are processing; you may
ask to receive a copy of the personal data that you previously provided to us in a portable and,
to the extent technically feasible, readily usable format.
3. A right of correction - you may correct inaccuracies in your personal data, taking into account
the nature of that data and the purposes of processing that data.
4. A right of deletion - you may ask that we delete personal data provided by or obtained about
you.
5. A right of opt-out - you may opt out of the processing of the personal data for purposes of (1)
targeted advertising, (2) the sale of personal data, or (3) profiling in furtherance of decisions that
produce legal or similarly significant effects concerning the consumer.
6. A right to appeal - you have the right to appeal a company decision not to fulfill your request.
We have the following related obligations, subject to applicable law:
1. Timely response
We have to respond to your request without undue delay, but in all cases within 45 days of
receipt.
We may extend the response period once by 45 additional days when reasonably
necessary, taking into account the complexity and number of your requests, so long as we
inform you of any extension within the initial 45-day response period, together with the
reason for the extension.
If we decline to take action on your request, we have to inform you without undue delay,
but in all cases and at the latest within 45 days of receipt of the request, including the
justification for declining to take action and instructions for how to appeal our decision.
In general, we will provide information in response to your requests without charge, up to
twice annually per user.
2. Appeal mechanism
We have to establish a process for you to appeal our refusal to take action on a request
within a reasonable period of time after your receipt of our decision not to take action.
We have to make the appeal process conspicuously available and similar to the process
for submitting requests to initiate action.
Within 60 days of receipt of an appeal, we have to inform you in writing of any action taken
or not taken in response to the appeal, including a written explanation of the reasons for
the decisions.
If the appeal is denied, we will also provide you with an online mechanism, if available, or
other method through which you may contact the state attorney general to submit a
complaint.
Please make any of your requests under Virginia law, as applicable, using one of these
methods:
betterhealth@doctorinmexico.com
2200 281HWY, Hidalgo, Texas ZP 78557